Customer Service Representative
Seeking a strong customer service representative with some knowledge of sales processes or has previously worked as a sales support customer service representative. This is a temp-to-perm opportunity!
Payrate:
$19 - $20/hr.
- Willing to make 100
calls a day - Good organizational skills
- Proper phone etiquette
- Good customer service
- Fast thinker / adaptable
- Basic understanding of Imperial and Metric values
Prospecting/New Business Development Job Responsibilities and Duties
- Must learn the COMPANY values and vision in order to properly represent our company.
- Maintaining a CRM system in order to properly document and track customer contacts and information.
- Conducting market research to identify potential customers and generate new leads.
- Cultivating strong relationships with new customers while maintaining existing client relationships.
- Work closely with other team members in order to implement growth strategies and assure consistent, excellent customer service.
- Ability to analyze sales data to recognize and capitalize on trends.
- Basic understanding of products offered in order to identify customer needs.
- Answer customer questions regarding products, availability and credit terms via phone or email.
- Ability to manage multiple projects at the same time.
- Demonstrate strong interpersonal skills and ability to engage with all levels of staff and management inside and outside the company.
- Ability to sit for 8 hours per day.
Please apply today!
Estimated Salary: $20 to $28 per hour based on qualifications.
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